Terms and conditions of use - Poppy Rose

Terms and conditions

The following terms and conditions apply to all deliveries from Poppy Rose. Conditions apply in cases where there are no other written agreements between you as buyer and Poppy Rose.

Documentationand guidance
Any product descriptions and manuals for a product will include with your delivery from Poppy Rose. Further information or advice from Poppy Rose, is on a guiding level. Poppy Rose guaranties that the goods meet CE requirements for marking.

Delivery and transport
Delivery of goods from Poppy Rose is considered finalized when the consumer has received their goods. Shipment of goods is made with Post Denmark.
Expected delivery time: 2-3 days.

The risk ofthe goods
The risk of goods purchased from Poppy Rose is transferred to you as a consumer at time of delivery.

Complaints                                                              

Any errors or shortcomings in the supply of Poppy Rose must be reported and documented within a reasonable time after you have discovered the error. All goods purchased from Poppy Rose covered by purchase act on 12 month warranty period. The warranty means that you, the customer may complain of defects in the goods that have arisen within 12 months after purchase. The warranty does not cover when the error, damage or wear caused by misuse, improper maintenance or normal wear. For products with limited durability, your purchase act is limited by the durability period Poppy Rose has promised you.

Price and payment
In this shop you can order your products online and pay with: credit card or bank transfer.
By bank transfer, please use the following account:

Handelsbanken
Jægersborg Alle 14
2920 Charlottenlund
Danmark

Reg: 6486
Account number: 0002006521
Swift code: HANDDKKK
iban: DK3364860002006521

NB account info is also reflected in the purchasing process. All prices in Poppy Roses webshop - with web address http://www.poppyrose.dk/ - is included VAT.

Returns
Poppy Rose offers a 14 day return, valid from the day you receive your goods. You are required to return the item unused and in the same condition and quantity as received. Returning products is at own expense.